Help Center
FAQ – Joy Patches
Who We Are
Joy Patches is a wellness brand dedicated to making supplements simple, effective, and convenient by creating the world’s best topical patches.
How Do I Track My Order?
Once your order ships, you’ll receive an email with your tracking number and link to follow your delivery.
Does Joy Patches Ship Worldwide?
Yes! We ship to the US, UK, EU, and Australia. Customs fees and taxes may apply depending on your country. These charges are the buyer’s responsibility.
What About Refunds & Exchanges?
We offer a 30-Day Money Back Guarantee on standard products purchased from our website. Subscription orders are non-refundable. See our Refund Policy for details.
I Received a Damaged/Defective Item. What Should I Do?
Please email contact@helpclientservice.com with your order number, a brief description, and 2–3 clear photos. We’ll resolve it quickly.
Can I Change or Cancel My Order?
Our fulfillment team processes orders immediately, so we cannot guarantee changes or cancellations once placed. Please review your details carefully before checkout.
Wholesale & Collaborations
Want to stock Joy Patches in your store or collaborate as an influencer? Reach out to us—we’d love to connect!